AI Supply Chain Optimization: Practical Playbook
AI-powered supply chain optimization works best when treated as an operational layer across TMS/WMS/procurement: start with predictive demand + real-time visibility, then scale into inventory/production optimization, multi-agent planning, and agentic procurement with tight governance.
How I Automated 80% of Customer Support With AI
We automated ~80% of support by stacking self-service (FAQ + conversational AI), agent assist (GenAI copilots + sentiment analysis), and workflow automation (RPA + routing). We tracked deflection, First Contact Resolution, CSAT, and cost reduction—and kept a human escape hatch everywhere.
Mixpanel vs Amplitude vs Heap: AI Analytics Faceoff
If you want speed-to-insight with minimal setup, Heap’s automatic capture is hard to beat. If you live in real-time dashboards and granular event analysis, Mixpanel feels snappy and developer-friendly. If you need behavioral cohorts, predictive analytics, experiments, and multi-product tracking, Amplitude is the deepest bench—especially for B2C-style questions.