HR Trends 2026: AI Integration Without Losing Us

AI Integration in HR is moving beyond pilots into core workflows (talent acquisition, performance management, and workforce planning). HR-IT collaboration and AI governance are now non-negotiable, especially with agentic AI. Skills-based models and AI fluency are reshaping jobs, but employee engagement hinges on transparency, data security, and bias safeguards.
AI Trends for Sales: What Leaders Told Me

AI in sales isn’t one tool—it’s a system. In 2026, leaders will win by (1) automating the boring parts (prospecting, follow-up, data entry), (2) using predictive AI to lift conversions 20–30%, (3) adopting dynamic lead scoring, and (4) preparing for voice/agentic AI—while keeping first-party data and human judgment in the loop.
AI Operations Priority 2026: Notes From Ops Leaders

In 2026, operations leads AI adoption growth by focusing on throughput, reliability, and near-term ROI. The winners pair AI-backed workflows (predictive maintenance, compliance, service delivery) with execution discipline, connected ecosystems, observability, and governance—while preparing teams and fixing HR/data plumbing for agentic AI platforms.